Terms of Pirvacy

Effective Date：[2025-08-09]
Last Updated：[2025-08-09]

Privacy Policy and Cookie Use

When you use our services, you trust us to protect your information. We take this responsibility seriously and are committed to protecting your information while giving you control over it. This Privacy Policy explains:
● What information we collect
● Why we collect it
● How to update, manage, export, and delete your information This policy applies to all users of our services, including our iOS app.

Ensuring the Security of Your Information

Safety measures

This product includes powerful security features that continuously protect your information. We use insights gained during maintenance services to detect and automatically block security threats before they affect you. We protect your information in the following ways:
● Encrypting data during transmission.
● Reviewing collection, storage, and processing practices to prevent unauthorized access.
● Limiting access to personal information to employees, contractors, and agents who need to process it. These individuals are subject to strict confidentiality obligations.

What data do we collect?

We collect the following types of personal data:
● Questions, queries, or feedback you leave, including your email address when you contact us.
● Your email address and subscription preferences when you sign up for email alerts.
● How you use our emails (e.g., whether you open them and which links you click on).
● Your IP address and details about the browser version you use.
● Information about how you use the website through cookies and tracking technologies.
● Data related to in-app purchases made through the Apple payment system.

Why we need your data?

We collect data to:
● Ensure that our website and app meet user needs.
● Improve the functionality of our website and app, including search functionality.
● Collect feedback to improve our services.
● Respond to feedback when requested.
● Send email reminders to users who request them.
● Allow access to services and transactions.
● Provide relevant local service information.
● Monitor site usage to identify security threats.

How we handle your data and who has access to it?

Third-party data sharing

We do not share user data with third parties (including government entities) unless required by law through valid legal processes, such as court orders.

Recording processing

Local recordings
● Data recorded using the local tab is retained on your computer.
● If you are concerned about the quality of local recordings, you can use additional secure backups.
Cloud recordings
● Data recorded and backed up in the cloud is securely stored in your account.
● Third parties are not permitted to access this data unless required for technical support.

AI Training

●We do not use recordings or user-uploaded content to train AI models.
● Our AI models are pre-trained before deployment, and any uploaded data is used solely for service provision.

Data Storage and Transfer

We store your data securely and comply with data protection laws when transferring information.

Where Your Data Is Processed and Stored?

All personal data is stored in the United States.
Google Analytics data may be transferred to Google servers.
We take reasonable steps to ensure compliance with Australian privacy principles:
Require overseas recipients to handle information in accordance with Australian privacy laws.
Regularly assess overseas data protection practices.
Implement technical and organizational measures to protect data transfers.

Payment-related data

In-app purchases

Payment transactions in iOS apps are processed using Apple's in-app purchase system.

External payment providers

Transactions outside of the App Store (e.g., commercial accounts, enterprise licenses) use third-party payment providers (e.g., Stripe, PayPal).
ScreenApp AI never stores card information on our servers.
Fraud claims should be directed to Stripe, PayPal, or your local bank.

Data Retention and Deletion

How long we retain your data?

We only retain personal data for the following periods:
● It is necessary for the purposes outlined in this policy.
● It is required by law.

Account and Data Deletion

Users can request to delete their accounts through the website settings. Upon request:
● All personal data will be permanently deleted within 30 days.
● Certain data may be retained as required by law or for legitimate business purposes.
● Users can contact our privacy team at [email protected] to request details about retained data.

Children's Privacy Protection

ScreenApp AI is not intended for use by children under the age of 13.
We do not knowingly collect personal data from children under the age of 13.
If we discover any such data collection, we will take immediate action to delete the data.
Parents can request the deletion of data by contacting [email protected].

How we protect your data

We implement the following measures to protect your data:
Different levels of encryption.
Systems to prevent unauthorized access or disclosure.
Ensuring that third-party service providers maintain high security standards.

Your rights: Accessing and correcting your information

You have the right to:
Access the personal information we hold about you.
If necessary, request correction. To do so, please:
Send an email to [email protected] to contact our privacy team.
We will respond to access requests within 30 days.
There is no charge for making such requests.
If we refuse access or correction, we will provide written reasons and available complaint mechanisms.

Cookies

Cookies are files stored on your mobile phone, tablet, or computer when you visit a website. We use cookies to store information about your use of the platform.

Cookie Settings

Users can manage their cookie preferences in their browser settings.

Cookies for Measuring Website Usage

We use Google Analytics to understand how users interact with our platform. Google Analytics stores anonymous data, such as:

How you arrived at the website

The pages you visited and how long you stayed on them.
The content you clicked on during your visit.

Cookies for communication and marketing

Third-party cookies may track interactions with embedded videos and promotional content.
Users can disable marketing tracking through their device settings.

Cookies to remember your settings

These cookies store your preferences to personalize your experience. Essential cookies must remain enabled.

Contact Us or File a Complaint

Please contact our privacy team if you:
Have questions about this privacy statement.
Believe your personal data has been misused or mishandled.

Our Commitment to Privacy Protection

We take our privacy obligations seriously. In the event of a data breach that could cause serious harm, we will:
Notify affected individuals promptly.
Provide them with advice on the steps they should take.
Cooperate with relevant authorities as required by law.

Privacy Team Contact Information

Email: 【[email protected]】